FAQ
Keepsake Jewelry Frequently Asked Questions
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What is keepsake jewelry?
Keepsake jewelry is a way to keep your special moments and memories alive forever by preserving them into a wearable piece of jewelry. Inclusions in these pieces can include, but are not limited to, ashes (pet and human), dried flowers (wedding, funeral, etc..), breastmilk, hair, umbilical cord, and so much more!
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Do you ship internationally?
Not yet, unfortunately, but we do plan to in the future! Stay tuned on social media and be sure to sign up for our email list for updates!
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What materials are the jewelry pieces made of?
We currently offer the following:
Stainless steel - offered in polished stainless (silver), gold stainless, and rose gold stainless.
Tungsten - offered in an uncoated tungsten and gold plated tungsten.
* 925 sterling silver, gold filled, and solid gold will be options in the future.
** if you don’t see a piece you love, please contact us so we can find you one that you do. You might just inspire a piece for future collections or additions to the shop!!
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Why stainless steel?
Stainless steel, unlike other softer materials, can withstand most daily activities without sustaining corrosion and scratches. Plus, it is not as likely that stainless steel will tarnish, so it looks good even with minimal maintenance. It is also hypoallergenic, which means it is unlikely to cause skin irritation or allergic reactions.
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Will my jewelry tarnish?
The number one way to prevent tarnishing is to wear and properly care for your jewelry. This includes removing while near water, working out, using cleaning chemicals, or sleeping.
All orders will include a polishing cloth that can be used regularly to maintain the shine of your jewelry. When not wearing, store in a dry place out of sunlight.
For a full list of care instructions, visit the care tab.
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What is Tungsten?
Tungsten carbide is one of the hardest metals on earth, second only to diamonds on the Mohs scale of hardness. It is incredibly scratch-resistant and waterproof, a great choice for active lifestyles. It is also very strong and won't bend out of shape. Tungsten is hypoallergenic so it is unlikely to cause skin irritation or allergic reactions.
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What size should I order?
If you know your ring size, order according to that. If you are unsure, you can go into any jewelry store to be sized for free. We carry some rings what are whole size only and others that come in half sizes. Choose with certainty - you will not be refunded if the size ordered does not fit properly.
We DO NOT recommend having pieces from Little Miu professionally resized. The process to resize can damage your stone.
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What happens to leftover inclusions?
Any unused inclusions will be returned to you with your finished order unless you request otherwise.
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Can I change my order after it has been placed?
After placing your order, you have 24 hours to request changes. Ring settings are almost always ordered on basis of need, therefore once your order is placed, your ring setting is ordered so that it arrives to me by the time your inclusions do.
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I changed my mind, can I have a refund?
If you would like a refund, please contact within 24 hours of placing an order. Due to the nature of the product and custom ordering your ring setting, any request for cancellations outside of the 24 hour window will be issued in the form of a store credit unless otherwise agreed upon.
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Do you accept returns or exchanges?
No. Again, due to the nature of the product refunds are only given within 24 hours of placing an order. Once your piece is received by you, the sale is final.
Each piece is handmade so you are purchasing with the understanding that there can be variations in each piece and you may not receive something EXACTLY like the product listing. If you receive your product and there are issues that you have concern about, please contact us so we can agree on a fair solution.